PRIVACY POLICY

Last Updated: April 2026

1. Introduction

Gifted Hands Epoxy (“Gifted Hands,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://giftedhandsepoxy.com or use our services.

2. Information We Collect

We may collect the following information from users who interact with our Website or services:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and purchase information
  • IP address and browser data
  • Form submissions and communication history

3. How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing and managing customer service
  • Communicating important updates regarding orders, inquiries, or services
  • Sending service-related SMS messages to users who have explicitly opted in
  • Improving our Website, products, and services
  • Complying with legal and regulatory obligations

4. SMS Opt-In & Mobile Communication Policy

Users may opt in to receive SMS communications from Gifted Hands Epoxy by submitting a website form, checkout form, or other communication form and providing explicit consent through an unchecked consent checkbox.

SMS messages may include:

  • Order confirmations and shipping updates
  • Appointment or pickup notifications (if applicable)
  • Responses to customer inquiries
  • Service or account notifications

Message frequency may vary depending on user interaction with Gifted Hands Epoxy.

Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance.

Message and data rates may apply depending on the user’s mobile carrier and service plan.

Gifted Hands Epoxy does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. This information is only shared with messaging service providers and carriers as necessary to deliver SMS services.

5. Information Sharing

We do not sell, rent, or trade personal information. We may share information only with:

  • Service providers assisting in payment processing, shipping, or business operations
  • Messaging aggregators and carriers for SMS delivery
  • Shipping and logistics partners to fulfill orders
  • Legal authorities if required by law

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve user experience, analyze Website performance, and enhance functionality.

Users may disable cookies through their browser settings; however, some Website features may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

8. User Rights

Users may request access to, correction of, or deletion of their personal data by contacting us at:

walter@giftedhandsepoxy.com

We will respond to requests in accordance with applicable laws.

9. Third-Party Links

Our Website may contain links to third-party websites. Gifted Hands Epoxy is not responsible for the privacy practices, policies, or content of external sites.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our Website or services constitutes acceptance of the updated policy.

11. Contact Information

Gifted Hands Epoxy
Website: https://giftedhandsepoxy.com
Email: walter@giftedhandsepoxy.com